Shipping Policy

Shipping Policy

Shipping Methods and Processing Time

  • Seller to Authentication Centre: Once your order is placed, the seller ships the item to one of our independent Authentication & Quality Control Centres (Copenhagen, Denmark or Hong Kong).

  • Processing Time: It typically takes 3–5 business days for the item to reach the centre from the seller.

  • Authentication & Preparation: Each item is physically inspected for authenticity and quality before dispatch.


Shipping to Client

  • After authentication, our partnered authentication centre arranges shipment to you.

  • We use DHL Express or equivalent premium couriers for fast, reliable, and trackable delivery.


Estimated Delivery Time

  • Authentication Process: 3–5 business days (after seller ships).

  • Courier Delivery: 1–3 business days depending on destination.

  • Total Estimated Time: 5–12 business days from purchase.


Signature Requirement

  • All shipments require a signature upon delivery.

  • If you cannot sign, please arrange an alternative delivery directly with the courier.

  • For orders under $500, signature requirements may be waived in writing — however, responsibility transfers to the buyer once the package is released.


Packaging & Handling

  • All shipments are securely packaged and documented with photos before dispatch.

  • This ensures your item is fully protected during transit.


Buyer Responsibility: Duties, Taxes & Customs

  • Important: Wararni is a platform and not the importer of record.

  • All items are shipped on a Delivered at Place (DAP) basis.

  • Buyers are responsible for:

    • Paying import duties, VAT, and applicable local taxes.

    • Customs clearance fees and compliance with local regulations.

  • Couriers may contact you directly to settle these charges before final delivery.


Damaged Shipments

If your order arrives damaged:

  1. Email info@wararni.com within 5 days of delivery.

  2. Provide photos of the item, packaging, and shipping label.

  3. Retain all original packaging until the claim is resolved.

Our authentication centres will assist in filing a claim with the courier. Resolution depends on the courier’s investigation.


Delivery Delays

Delays may occur due to:

  • Customs inspections

  • Weather disruptions

  • Courier-related issues

Shipping fees are non-refundable in cases of carrier delays.


Contact Us

For questions or assistance: