Return and Refund Policy

Wararni Return and Refund Policy

At Wararni, we are committed to providing a seamless luxury shopping experience by ensuring the authenticity and quality of every item sold. Due to the exclusive nature of our products and our rigorous verification process, all sales are final. Please review our policy below to understand the limited circumstances under which refunds may be considered.

Final Sale Policy

  • No Returns or Exchanges: All purchases made on Wararni are final. Once an item has passed our quality control and authenticity checks and has been shipped, it cannot be returned or exchanged.
  • Buyer Responsibility: Buyers are required to carefully review all product details, including images, descriptions, dimensions, and condition notes, before completing a purchase.
  • Pre-Purchase Assistance: For questions about an item, please contact us at info@wararni.com before placing your order.

Exceptional Circumstances for Refunds

While all sales are final, refunds may be issued in the following rare cases:

1. Product Availability Issue

If an item becomes unavailable after payment, a full refund will be issued.

2. Seller Non-Compliance

If the seller fails to ship the item or violates Wararni’s seller terms, your payment will be refunded.

3. Damage in Transit

If an item arrives damaged during shipping, you must:

  • Submit a claim to info@wararni.com within 5 days of receiving the item.
  • Provide clear photos documenting the condition of the item and the packaging as it arrived.
  • Retain all original boxes, packaging materials, and accessories for review and potential claims.

Important: All items are documented and photographed before shipment. Claims for transit-related damage will be subject to investigation with the courier. Wararni will assist in filing a claim on your behalf.

4. Authenticity Concerns

If an item is proven to be inauthentic:

  • Buyers must provide written verification from a recognized authentication expert.
  • Wararni will issue a full refund if the item is confirmed to be counterfeit.

Quality Assurance Process

Before any item is shipped, it undergoes a stringent inspection at one of our global offices (Copenhagen HQ, Asia, or the US). This ensures:

  • Items match the descriptions provided by the seller.
  • All luxury goods meet Wararni’s standards for authenticity and quality.
  • Secure packaging is used to safeguard the item during transit.

Buyer Responsibilities

  • Condition Verification: Buyers must ask all relevant questions about an item’s condition and request additional photos before purchasing. Wararni is not responsible for differing interpretations of an item’s condition.
  • Document Arrival: Buyers should photograph the package and its contents upon delivery to document the condition in case of any issues.
  • Post-Delivery Care: Once delivered, buyers are responsible for handling items with care, as Wararni cannot accept liability for any damage occurring after delivery.

Resale Option

If you no longer wish to keep an item, Wararni offers the option to:

  • Relist the item for sale on our platform.
  • The item will undergo a new verification process before being relisted.

Refund Process

For eligible refund cases:

  • Refunds will be processed to the original payment method.
  • Please allow 7-10 business days for the refund to appear, depending on your financial institution.

Contact Us

If you have any questions about our Return and Refund Policy or need assistance, please contact us:

  • Email: info@wararni.com
  • WhatsApp: +45 53620217
  • Live Chat: Available on our website

At Wararni, your trust is our priority. Our final sale policy reflects the unique and exclusive nature of the luxury items we offer, ensuring every client can shop with confidence.