Return and Refund Policy
Wararni Return and Refund Policy
At Wararni, we take pride in ensuring every luxury purchase meets the highest standards of quality and authenticity. Due to our meticulous verification process and exclusive items, all sales are final. Please carefully review our policy below to understand the conditions for refunds and exceptional cases.
Final Sale Policy
- No Returns: All purchases made on Wararni are final. Once an item has passed our quality control and authenticity checks and has been shipped, it cannot be returned or exchanged.
- We encourage buyers to carefully review all product details, including images, descriptions, and condition notes, before making a purchase.
- If you have additional questions about an item, our team is available to assist you prior to placing your order at info@wararni.com.
Exceptional Circumstances for Refunds
While all sales are final, refunds may be issued in the following rare cases:
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Product Availability Issue
- If the purchased item becomes unavailable after payment, a full refund will be issued.
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Seller Non-Compliance
- If the seller fails to ship the item or violates Wararni’s seller terms, we will refund your payment.
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Damage in Transit
- If your item arrives damaged during shipping, you must:
- Report the issue within 24 hours of delivery by contacting info@wararni.com.
- Provide clear photos of the damage, including the item and packaging.
- Wararni will initiate a claim with the shipping carrier on your behalf.
- Important Note: As we document and photograph all items before shipment, damages caused during transit are subject to courier investigations.
- If your item arrives damaged during shipping, you must:
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Authenticity Concerns
- If an item is proven to be inauthentic, Wararni will issue a full refund.
- Buyers must provide written verification from a recognized authentication expert.
Quality Assurance Process
Before any item is shipped, it undergoes a rigorous inspection process at one of our operating offices in Europe (Copenhagen HQ), Asia, or the US. This process ensures:
- Items are accurately represented as per descriptions.
- All luxury goods meet Wararni’s standards of quality and authenticity.
- Secure, high-quality packaging is used to protect items during shipment.
Buyer Responsibilities
- Buyers assume responsibility for reviewing all details prior to purchase, including condition, dimensions, and images.
- Buyers must handle their luxury purchases with care upon receipt, as we cannot accept liability for damage caused after delivery.
Resale Option
If you decide you no longer wish to keep an item, Wararni offers the option to:
- Resell the item on our platform.
- Items will undergo a fresh verification process before being relisted.
Refund Process
In eligible cases for refunds:
- Refunds will be issued to the original payment method.
- Please allow up to 7-10 business days for the refund to appear, depending on your financial institution.
Contact Us
If you have any questions about our Return and Refund Policy or need assistance, please contact us:
- Email: info@wararni.com
- WhatsApp: +45 53620217
- Live Chat: Available on our website
At Wararni, we are committed to transparency and excellence. Our final sale policy reflects the exclusive nature of the luxury items we offer, ensuring every client can shop with confidence.