Shipping, Delivery & Collection

Last updated: September 2026

At Wararni, delivery is considered part of the purchase experience.

Every order is handled according to the nature, value, material and destination of the piece. From insured express delivery to specialist courier arrangements and private collection, our team determines the appropriate method after authentication and quality control.

All items purchased through Wararni are first routed through an approved Wararni authentication location before being released to the buyer, unless expressly stated otherwise.

Authentication Before Delivery

Following confirmation of an order, the seller sends the item to the designated Wararni authentication location.

Each item undergoes physical authentication and quality control before it is approved for delivery or collection.

Where our inspection identifies a material difference from the listing, we may contact the buyer before the item is released.

Once the item has successfully completed verification, the order will proceed according to the delivery method selected at checkout or subsequently agreed with Wararni.

Delivery Options

Available delivery methods depend on the item, its value, material, current location and destination.

The options presented at checkout may therefore vary from one purchase to another.

Insured Express Delivery

For eligible purchases, Wararni arranges premium tracked delivery using DHL Express or another approved international carrier.

Shipments arranged by Wararni include professional packaging, end-to-end tracking and signature confirmation.

Delivery rates are shown at checkout where available and may vary according to destination, dimensions, value and applicable carrier requirements.

Insured Express Delivery is not available for certain high-value pieces, regulated materials or destinations requiring specialist handling.

Specialist Delivery

Selected pieces require a bespoke delivery arrangement.

Specialist Delivery may apply to exceptionally high-value orders, exotic or regulated materials, fragile items, pieces requiring special documentation, or any purchase for which standard express transportation is not considered appropriate.

Orders with a value of US$70,000 or above, or the equivalent in another currency, may require Specialist Delivery. Wararni may also designate an item for Specialist Delivery regardless of value where appropriate.

Specialist Delivery may include a secure specialist courier, dedicated transport, hand delivery or another transportation solution selected according to the piece and destination.

Where Specialist Delivery is required, the delivery cost may be shown as Quote Required at checkout.

Wararni will contact the buyer with the available delivery solution, applicable cost and anticipated delivery timing. Any additional delivery charge will be confirmed with the buyer before dispatch.

Selecting Specialist Delivery does not mean that transportation to every destination is guaranteed. Delivery remains subject to applicable laws, carrier acceptance, documentation requirements and destination restrictions.

Exotic & Regulated Materials

Certain items containing crocodile, alligator, lizard, python, ostrich or other regulated animal materials may be subject to international, national or local restrictions.

Depending on the piece and destination, export permits, import permits, CITES documentation or other authorisations may be required.

Wararni will review available transportation options before dispatch. Where necessary, additional documentation, processing time and transportation charges may apply.

Some items cannot legally or practically be delivered to certain countries, states or territories. Wararni reserves the right to decline a proposed delivery destination or require an alternative delivery method where transportation would contravene applicable law, carrier requirements or regulatory restrictions.

The buyer is responsible for ensuring that an item may lawfully be imported into the destination country or territory, unless Wararni has expressly agreed otherwise in writing.

Private Collection

Eligible purchases may be collected by appointment from a Wararni location in:

Copenhagen, Denmark

or

Hong Kong

Private Collection does not carry a Wararni delivery charge.

The item must first complete authentication and quality control, and the purchase must be fully paid and cleared before it can be released.

The buyer will receive confirmation once the item is ready for collection.

Government-issued identification and the relevant order confirmation may be required before an item is released.

A buyer may nominate another person to collect an item only with Wararni's prior approval and appropriate written authorisation and identification.

If the item must be transferred from one Wararni location to another specifically to accommodate the requested collection location, additional transportation costs and processing time may apply. Wararni will confirm these with the buyer in advance.

Use Your Own Courier

Buyers may request to arrange collection using their own courier or specialist logistics provider.

Wararni does not charge a shipping fee for this option.

Any transportation, insurance, customs brokerage, permits or other services provided by the buyer's chosen carrier are arranged and paid for directly by the buyer.

Once authentication and quality control are complete, Wararni will provide the necessary collection details and coordinate release of the item to the approved carrier.

For security purposes, Wararni may require the name of the courier, collection reference, identification of the collecting party and written authorisation from the buyer before releasing the item.

Buyer-arranged transportation must be suitable for the nature and value of the item. Wararni may decline to release an exceptionally high-value or regulated piece to a transportation provider that does not meet reasonable security, insurance or regulatory requirements.

Where the buyer selects their own courier, the buyer is responsible for confirming the carrier's insurance coverage, transportation terms and any required import, export or CITES documentation.

To the extent permitted by applicable law, Wararni's responsibility for buyer-arranged transportation ends when the item is formally released to the buyer or the buyer's authorised carrier.

Shipping Insurance

For transportation arranged directly by Wararni, the level of insurance or transit protection will depend on the delivery method, carrier, destination and value of the item.

For exceptionally high-value pieces, Wararni may require specialist insurance or secure transportation instead of standard courier delivery.

Where the buyer arranges their own courier, Wararni does not provide transportation insurance after the item has been released to that carrier. The buyer is responsible for arranging appropriate coverage directly with their chosen provider.

Delivery Addresses & Security

For security reasons, Wararni may require verification of the recipient and delivery address before an item is released.

Wararni-arranged high-value deliveries cannot be sent to PO boxes.

Parcel lockers, freight-forwarding companies, hotels and other third-party receiving addresses may also be restricted or require prior approval.

Where signature confirmation is required, the recipient or an authorised person must be available to accept the shipment.

Please do not waive signature requirements, redirect a shipment or materially alter delivery instructions directly with the carrier without first contacting Wararni. Changes made after dispatch may affect transportation security and the ability to investigate a delivery claim.

Wararni may request additional identification or payment verification before dispatching a high-value order.

Delivery Times

Because Wararni operates an authentication-first marketplace, delivery timing includes several stages.

The seller must first send the item to the designated authentication location. The piece then undergoes authentication and quality control before being prepared for delivery.

For standard eligible orders, the overall process is typically completed within approximately 5–12 business days from purchase, although this is an estimate rather than a guaranteed delivery date.

Specialist Delivery, buyer-arranged courier collection, customs procedures, high-value compliance reviews and shipments involving exotic or regulated materials may require additional time.

Any delivery estimate communicated by Wararni or a carrier is indicative only and may be affected by seller dispatch, authentication, customs, permits, security procedures, carrier operations or circumstances outside Wararni's reasonable control.

Tracking & Signature

For Wararni-arranged courier deliveries, tracking information will be provided once the item has been released for dispatch.

Signature confirmation is required for Wararni-arranged shipments where supported by the applicable delivery service.

The buyer is responsible for ensuring that an appropriate recipient is available at the delivery address.

For particularly valuable pieces, additional identity verification or secure handover procedures may be required.

Customs, Duties & Import Taxes

International purchases may be subject to customs duties, import VAT, sales taxes, brokerage charges or other governmental fees imposed by the destination country.

Unless expressly stated otherwise at checkout or on the order documentation, these charges are not included in the Wararni purchase price or delivery charge and are the responsibility of the buyer.

Wararni does not act as the importer of record unless expressly agreed otherwise in writing.

Customs authorities or carriers may contact the recipient directly to request identification, payment, product information or other documentation before releasing a shipment.

Failure to complete customs requirements may result in delay, return of the shipment or additional charges.

Where a shipment is returned because the recipient failed to pay applicable duties, complete customs clearance or provide required information, any resulting return, storage, customs or re-delivery costs may be charged to the buyer to the extent permitted by applicable law.

Receiving Your Order

We recommend inspecting the exterior of the shipment when it is delivered.

If a package shows visible signs of damage, tampering or opening, please document the condition before accepting it where possible and contact Wararni immediately.

If an issue is discovered after delivery, retain the complete packaging, shipping label and item and provide clear photographs to Wararni.

Transit concerns should be reported as soon as possible and, where practicable, within 5 days of delivery, so that Wararni can open an investigation with the applicable carrier.

Wararni will assist with claims relating to transportation arranged by Wararni.

Where transportation was arranged independently by the buyer, any transportation claim must generally be pursued with the buyer's chosen courier or insurer.

Nothing in this policy limits any mandatory rights available to a consumer under applicable law.

Failed Delivery & Return to Wararni

If a shipment cannot be delivered because of an incorrect address, an unavailable recipient, failure to complete customs clearance or another matter attributable to the recipient, the carrier may return the item to Wararni or an approved logistics location.

The buyer may be responsible for reasonable return, storage and re-delivery costs before the item is dispatched again, to the extent permitted by applicable law.

For security reasons, Wararni may require a new delivery arrangement for a returned high-value shipment rather than sending it again through the original delivery service.

Changes to Delivery After Purchase

Please contact Wararni as soon as possible if you need to change a delivery address or delivery method.

For security and fraud-prevention reasons, address changes may require additional verification and cannot always be accommodated after an order has been approved or dispatched.

Wararni reserves the right to require delivery to the verified address associated with the transaction or payment method where appropriate.

Our Delivery Standard

Every Wararni order is handled individually.

The delivery method offered will always depend on what is appropriate for the piece — whether that means insured express delivery, specialist transportation, private collection or release to a courier appointed by the buyer.

For exceptional pieces, our team may contact you directly to coordinate delivery before the item leaves our care.

For assistance with an existing order or to discuss a specialist delivery arrangement, please contact:

Wararni Client Services

Email: info@wararni.com
WhatsApp: +45 53 62 02 17
Copenhagen, Denmark